There have never been more ways to scale a brand. Or more complexity to navigate.

Founders today have access to more channels, platforms and tools than ever before.

Paid social. Search. Influencers. Retail media. Marketplaces. Brand campaigns.

On paper, that looks like huge opportunity. In reality, it creates a different challenge. More data. More advice. More people telling you what you should do next. What founders quickly discover is that growth rarely comes from mastering every channel.

It comes from making clear decisions about where to focus and where to invest.

That’s where the real leverage sits.

I’ve spent 25 years making those decisions at scale.

I worked inside major UK media agencies advising brands investing serious money in advertising, brands like Sky, Photobox, Bose, Save the Children and Great Ormond Street Children’s Charity.

Budgets measured in millions. Complex media ecosystems. Decisions that carry real commercial consequences – Where to spend, How much to invest, When to scale, When to hold back.

When you’re working with that level of investment, advertising stops being a marketing exercise.

It becomes a business decision.

That perspective is what I bring to the founders I work with today.

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How I approach the work

I don’t believe growth comes from endlessly adding tactics. Over time I’ve seen the same pattern repeat itself.

Businesses chase new channels hoping the next platform will unlock growth. Sometimes it does. But more often the real answer sits somewhere else.

In the relationship between

  • Demand
  • Brand
  • Channel
  • Creative

These elements work as a system. Change one and the others move with it. Scaling successfully means understanding how that system works and making better decisions as the business grows. Data matters but so does  judgement and experience.

Often this means saying something many people in the industry won’t.

“You shouldn’t be advertising yet” or “You need to spend less not more.”

Because advertising amplifies what’s already working. It rarely fixes what isn’t.

Some of the challenges founders come to me with.

By the time founders reach out, the business usually has momentum.

The product is working. Customers are responding. And the marketing decisions are getting bigger.

The conversations often sound like this:

We’re spending more on ads but growth is slowing.  What’s actually happening?

Should we be investing in brand yet, or double down on performance?

Retail opportunities are opening up, how should our advertising change?

Which channels should we scale, and which should we reduce?

How do we know which channels are driving incremental sales?

Are we investing enough, or are we wasting money?

These aren’t tactical questions. They’re growth decisions.
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 I’ve built a deliberately small model

I run a deliberately small practice so I can work closely with founders.

When additional expertise is needed – across brand strategy, creative execution, analytics  or media buying – I bring in trusted specialists from my network.

Clients don’t get layers of agency structure.

They get clear thinking focused on the decisions that matter most.

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"Everything suggested works. Everything is explained and implemented with the depth of experience that ensures our business wins every time and all the time. I could not recommend Michelle enough. "
- Mary Sadlier (CEO Coole Swan)
"Working with Michelle on our paid digital strategy, ad creation, trafficking and reporting has been a game-changer for The Pop-Up Hotel. Her approach is strategic and detail-oriented; they didn’t just ‘run ads’. The team invested time in understanding our audience profile and objectives to inform a highly strategic ad campaign that not only increased our reach but also delivered significant improvements across all metrics, including CTR, CPC, and conversions, with a measurable increase in ROI. Simply put: Michelle and the team delivered results and clarity - and working with them is an absolute pleasure. "
★ ★ ★ ★ ★
- Rufus Mountain-Lawrence (The Pop-Up Hotel)
"I had the pleasure of working with Michelle, and I can't recommend her highly enough as a paid media specialist. During a critical period of rebranding, Michelle took charge of our Meta channels with expertise and dedication. She was instrumental in restructuring and scaling our campaigns while also offering valuable strategic creative advice and support. Her efforts and commitment were greatly appreciated, and her positive approach made working together a pleasure. Any business would be lucky to have Michelle on their team. "
★ ★ ★ ★ ★
- Gemma Chatt (The Better Menopause)
"Michelle is a trusted and valued member of our consultant network. Her big brand media buying experience gives her a significant advantage over the majority of social media experts out there. Always straight to the point, honest, professional and (dare I say) a joy to work with. Highly recommend."
★ ★ ★ ★ ★
- Steve Judge (Bonfire CI)
"Michelle is a joy to work with and one of the few people who can build a business through strategic comms from scratch- advising marketers how to drive growth and profitability, answering questions like how much to spend, at what cost per sale, how to scale with or without a brand, the role of churn and LTV, moving past saturation as well as effective Performance media. Not just a suit, she is a practitioner who understands digital as well as TV, Print, DM, and OOH. I’d work with her again in a shot if the opportunity arose – definitely recommend. "
★ ★ ★ ★ ★
- Sarah Treliving (Goodstuff Communications)

If you’re building something and the marketing decisions are getting bigger…

That’s usually the moment founders reach out.

Some come for a single project. Others stay for the long run – a soundboard and thinking partner as the business keeps growing.

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